Skip the bus transfers and long taxi negotiations. Our private, air-conditioned van picks you up directly at San Jose International Airport (SJO) and takes you straight to your hotel in La Fortuna – no shared stops, no detours. The drive takes about 3 to 3.5 hours through the scenic Costa Rican countryside, with a short rest stop along the way. Price is per vehicle, not per person, for up to 4 passengers with luggage.
Your online payment secures your spot with the operator. If you need to cancel, or can't confirm at least 24 hours before the start, contact the operator directly — otherwise your spot may be released to another traveler.
The Roots & Routes reservation fee is non-refundable unless the operator cancels.
You must bring your order number or QR code to check in and pay the operator on the day of the experience.
Policy set by Jacó Waterfall Tours
Fully refundable if cancelled at least 24 hours before pickup time.
Small-group waterfall and nature walks in Jacó
Questions before booking go through Roots & Routes messages. WhatsApp, phone and email are shared with you as soon as your booking is confirmed.
Cancellation: Your online payment secures your spot with the operator. If you need to cancel, or can't confirm at least 24 hours before the start, contact the operator directly — otherwise your spot may be released to another traveler. The Roots & Routes reservation fee is non-refundable unless the operator cancels.
Date changes: One free date change up to 24 hours before the start, subject to availability.
Weather: If we cancel due to weather you can rebook or get a full refund.
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